Common questions

Every project is different, so we quote individually. As a guide, bathroom renovations typically start from £8,000 and kitchens from £15,000, but this varies hugely depending on size, specification, and complexity.

Our quotes itemise everything—labour, materials, fixtures, and any subcontractor work. No hidden costs or surprises.

Yes, we ask for a deposit to secure your booking and cover initial materials. The balance is due on completion. We'll explain the payment schedule clearly before work begins.

We don't offer finance directly, but we're happy to discuss payment schedules for larger projects.

Bathrooms typically take 1-2 weeks, kitchens 2-3 weeks. We'll give you a clear timeline before we start and keep you updated throughout.

Yes, most clients do. We'll minimise disruption, keep work areas clean, and set up temporary facilities if needed. We'll discuss what to expect before we start.

We typically work 8am to 5pm, Monday to Friday. We can be flexible if you have specific requirements—just let us know.

You'll meet the team before we start. The same people will be on site throughout, so you'll get to know them. All our tradespeople are fully vetted.

Yes. All our work comes with a workmanship guarantee. Products and materials carry their own manufacturer warranties, which we'll explain on handover.

Just call us. We'll come back and sort it out. We're not finished until you're completely happy.

Yes. We'll walk you through everything on handover—how to care for your new surfaces, how the appliances work, and what to look out for.

We'd really appreciate it. Reviews help other homeowners find us and give you a chance to share your experience. We'll send you a link after completion.